Terms of service
Overview
Welcome to The Naturalist Grandeur.
Throughout the site, the terms “we”, “us” and “our” refer to The Naturalist Grandeur. We operate this website and online store, including all related information, content, features, tools, products and services (the “Services”), to provide you with a considered and curated experience.
Our store is powered by Shopify, which enables us to make the Services available to you.
These Terms of Service (“Terms”), together with any policies referenced herein, describe your rights and responsibilities when using our Services.
By accessing or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you should not access or use our Services.
Section 1 - Access and Account
By using our Services, you represent that you are at least the age of 18, or the age of majority in your place of residence, and that you have the authority to enter into this agreement.
You may be required to provide personal information such as your name, email address, billing and shipping details in order to access certain features or make a purchase. You agree that all information provided is accurate, current and complete.
You are responsible for maintaining the confidentiality of your account and for all activities under your account.
Section 2 - Our Products
We make every effort to present our products as accurately as possible. However, colours and appearance may vary depending on your device and display settings.
All product descriptions are subject to change without notice. We reserve the right to discontinue any product or limit quantities at our discretion.
Our products are offered for personal use and are not intended for resale.
Section 3 - Orders
When you place an order, you are making an offer to purchase. We reserve the right to accept or decline any order at our discretion.
An order is only confirmed once payment has been received and we have issued confirmation.
As many of our products are prepared upon order, we may not be able to accommodate cancellations or changes once an order has been accepted.
All purchases are subject to our Return & Exchange Policy.
Section 4 - Prices and Billing
All prices are listed in Singapore Dollars (SGD) unless otherwise stated.
Prices, promotions and availability are subject to change without notice.
You agree to provide accurate billing and payment information. By placing an order, you confirm that you are authorised to use the payment method provided.
Section 5 - Shipping and Delivery
Delivery timelines provided are estimates and are not guaranteed.
We are not responsible for delays caused by courier services, customs, or events beyond our control.
Once an order has been dispatched, risk of loss passes to you.
Section 6 - Intellectual Property
All content on this site, including text, images, branding, and design, is the property of The Naturalist Grandeur or its licensors and is protected by intellectual property laws.
You may not reproduce, distribute, or use any content without prior written permission.
Section 7 - Optional Tools
We may provide access to third-party tools which we do not control.
These tools are provided “as is” without any warranties. Your use of such tools is at your own risk.
Section 8 - Third-Party Links
Our Services may include links to third-party websites.
We are not responsible for the content or practices of these websites. Your access to them is at your own discretion.
Section 9 - Relationship with Shopify
The Naturalist Grandeur is powered by Shopify, which enables us to provide the Services to you.
However, all purchases are made directly with The Naturalist Grandeur. Shopify is not responsible for any aspect of transactions between you and us.
Section 10 - Privacy Policy
Your submission of personal information is governed by our Privacy Policy.
As our store is hosted on Shopify, your data may also be processed by Shopify in accordance with its policies.
Section 11 - Feedback
Any feedback or submissions provided by you may be used by us without restriction.
You agree that your submissions do not violate any third-party rights or applicable laws.
Section 12 - Errors and Omissions
We reserve the right to correct any errors or inaccuracies at any time, including after an order has been placed.
Section 13 - Prohibited Uses
You agree not to use the Services for any unlawful or harmful purposes, including violating laws, infringing intellectual property, or interfering with the operation of the Services.
We reserve the right to suspend or terminate access if these Terms are violated.
Section 14 - Agents
This section applies to automated tools or software accessing our Services.
Such tools must clearly identify themselves and comply with all applicable requirements.
Section 15 - Termination
We may terminate or suspend access to our Services at any time without notice.
Provisions which by their nature should survive termination will remain in effect.
Section 16 - Disclaimer of Warranties
Our Services and products are provided “as is” and “as available” without warranties of any kind.
We do not guarantee uninterrupted or error-free access.
Section 17 - Limitation of Liability
To the fullest extent permitted by law, The Naturalist Grandeur shall not be liable for any indirect, incidental or consequential damages arising from your use of the Services or products.
Section 18 - Indemnification
You agree to indemnify and hold harmless The Naturalist Grandeur and its affiliates from any claims arising from your breach of these Terms or misuse of the Services.
Section 19 - Severability
If any provision is found to be invalid, the remaining provisions shall remain in effect.
Section 20 - Entire Agreement
These Terms, together with our policies, constitute the entire agreement between you and The Naturalist Grandeur.
Section 21 - Assignment
We may assign our rights and obligations under these Terms without notice. You may not do so without our consent.
Section 22 - Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of Singapore.
Section 23 - Changes to Terms
We may update these Terms from time to time. Continued use of the Services constitutes acceptance of those changes.
Section 24 - Contact Information
The Naturalist Grandeur (UEN T11LL0266C)
Botanical Aromatherapy & Natural Wellbeing
8 Raffles Avenue
#02-09 Esplanade Mall
Singapore 039802
Email: info@thenaturalistgrandeur.com.sg
Tel / WhatsApp: +65 6339 9981