Shipping policy

From our hands to yours, delivered with intention and care.

Delivery Locations

We currently ship within Singapore.

International shipping may be available upon request. Please contact us for shipping fees and arrangements.

Delivery Time

• Standard local delivery: 3–5 business days.
• Delivery timelines are estimates and may vary due to courier operations.

Shipping Fees

• Complimentary local delivery is available for orders of SGD 300 and above.
• For orders below SGD 300, a delivery fee of SGD 20 applies.
• For Sentosa Island, a delivery fee of SGD 25 applies regardless of purchase amount.

Order Tracking

Tracking details will be provided once your order has been dispatched.

Delays & Liability

While we work closely with our delivery partners, timing may occasionally be affected by external factors such as courier operations, weather conditions, or unforeseen circumstances.

The Naturalist Grandeur is not liable for such delays.